Customer Assistance


We pride ourselves in great customer service and support. We want to hear from you.

  • Phone: 847-367-9385
  • Fax: 866-610-1566
  • Email: support@costplussupply.com 

Situations such as filing freight claims, damage or other concerns can not be delayed for a rainy day. Call us immediately as our recourse with the freight companies degrades greatly past a day or two. When it comes to a problem... Call us and we can help.


Service requests or Installation is provided onsite in situations where minor touch up, field installation or service is requested. All our installers are qualified furniture installers with the proper insurance, tools and know-how to perform the repair or installation to factory specifications. Our logistics partner has experience in the healthcare industry with over 1000 warehouse locations with supporting installation teams servicing the US (Titan Logistics). Please allow us 48 hours to arrange service pending on what service is being performed. We request our delivery and installation services team to call  the customer 24 hours prior to arrival to ensure the customer site conditions are ready for the installation or service requested. We will do our best to be on time, and with a smile. For more information refer to our logistics management page which shares online quotation, ordering tracking, and other needed services to make your project a success. 

We greatly appreciate your business and will do our best to offer superior resolution when the situation arises. 

Rick Cotey- CostPlus Supply LLC